Find answers to the most common questions about XenoBlue.
How do I open an account?
Opening an account is easy. Click "Open Account" in the header, fill out the registration form with your details, verify your email, and complete the KYC process. Your account will be ready within 24 hours.
What is the minimum deposit?
The minimum deposit to start trading is $100 for Standard accounts, $1,000 for Professional accounts, and $10,000 for VIP accounts. We support multiple payment methods including bank transfer, credit card, and e-wallets.
How long do withdrawals take?
Withdrawal requests are processed within 24 hours during business days. Bank transfers typically take 1-3 business days, while e-wallet withdrawals are usually instant after processing.
Is my money safe with XenoBlue?
Yes, client funds are held in segregated accounts with top-tier banks, separate from company funds. We use bank-grade encryption and are regulated by leading financial authorities. Your funds are protected up to £85,000 under the FSCS.
What trading platforms do you offer?
We offer our proprietary XenoBlue WebTrader, MetaTrader 4, and MetaTrader 5 platforms. All platforms are available on web, desktop (Windows/Mac), and mobile (iOS/Android).
Do you offer a demo account?
Yes, we offer free demo accounts with $100,000 in virtual funds. Demo accounts are valid for 30 days and can be renewed. They provide access to all trading instruments and platform features.
